I want to delete my norton av. someone told me that i should:
1) uninstall first from my control panel
2) reboot
3) download and run norton removal tool.
the thing is i don’t know which version i have, it only says Norton Internet Security (Symantec Corporation). and i don’t have the product key because i already get this AV when i purchased my laptop.
any help?
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5 responses so far ↓
1 sudhirfloats // Oct 18, 2008
Generally, you remove applications by using the Windows utility for the task, but Norton Antivirus tends to get in a bit deeper into the system, so it’s tricker to remove it completely. Here’s how you can do that:
1. Go to Start –> Control Panel –> Add/Remove Programs.
2. Scroll down to your Norton program
3. Click Change –> Remove All.
You will be asked to restart your PC. Do so.
4. Now go to Start –> My Computer –> Program Files. Right click on each Symantec folder and select Delete.
5. While you are in Program Files go to the Common Files folder at or near the top of the Program Files window. Delete every Symantec folder there. And, again, restart your PC.
6. Go to Start –> Search –> All Files and Folders –> More Advanced Options. Check each option except for “Case sensitive”
Now type in Norton and delete each Norton folder from the search results (Again, right click, choose “Delete”). One more time, restart your PC.
7. Repeat step 5 except type Symantec in the “Search” box.
The next step is trickier: go into the Registry.
1. First thing to do is Back up the Registry. I’ll be saying more about the Registry later. But suffice it to say that the presence of uninstalled security software in the Registry can conflict with newly installed security software and cause system freezes. So can folders of “uninstalled” programs for that matter.
2. Once again, go to Start, then click on “Run”. Type in “regedit”
3. Go to the top of the Regedit window. Click (+) next to HKEY_CURRENT_USER. Go down the thread until you see Software. Click on Software and scroll down the thread until you see Symantec. Right click on Symantec and choose “Delete”.
4. From there go down to HKEY_LOCAL_MACHINE and repeat step 3. Restart your PC.
5. Click (+) next to HKEY_LOCAL_MACHINE, now: Click (+) next to Software, Click (+) next to Microsoft, Click (+) next to Windows and Click (+) next to CurrentVersion.
6. Select the Run folder. Right-click and delete each Symantec entry you see (if present). Restart your PC.
That should completely eradicate Norton Antivirus from your system!
Note: If this helps you - dont forget to rate this as Best Answer
2 CanadaRAM // Oct 18, 2008
To remove Norton:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
3 Joey // Oct 18, 2008
Excuse me, but if I say this. Could you please spread it to the world that all is needed is ADD or REMOVE Programs tool in the Control Panel. There is no need for any Norton Removal tool, or rebooting. I stress this to so many people too often.
Start > Control Panel > Add or Remove Programs > Norton AntiVirus
Please, thats is all that is needed.
Hope I helped.
4 camo1725 // Oct 18, 2008
I had to do the same thing, here is what i did.
-Remove Norton and affiliated programs using Add/remove programs, in Control panel
-go to search, and search all filles (including hidden) for norton, symantec and any other programs assoitiated with norton, and delete them
- reboot computer
- praise god i removed the worst antivirus known to man from my computer
-install avg
5 jlattouf1 // Oct 18, 2008
The best way to do it is just use the Norton Removal Tool. Don’t go through Add/Remove Programs because that’ll leave traces of Symantec/Norton in your computer.
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