my dad, being the tech-challenged guy that he is was ont he computer and this fake spyware called System Protector popped up and he somehow installed it. i deleted all i could of it, but it wasn't in the thing here you can change/remove programs. it's still in the toolbar at the bottom right hand corner of my screen, and it doesn't have a uninstall button, and i cant get it off my computer! i already have AVG anti-virus protection, and i'm not allowed to uninstall it to get a new one, and i really don't know how to use it, because it's not detecting the system protector. how do i get rid of it?! please help!
first sentence: **on the
i'm not supposed to download any other spyware things, you're only supposed to have one on your computer, and i'm not allowed to uninstall the ne we already have. i need to get this thing off here with what i already have.
**it wont let me uninstall malwarebytes :O! the downloader thing says "internet explorer cannot download mbam-setup.exe from software-files.download.com. internet explorer was able to open this internet site. the requested site is either unavailable or cannot be found. pleas try again later."
i tried twice! ):
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3 responses so far ↓
1 Extra T // Apr 4, 2009
Get Malwarebytes from download.com. Update it and run a full scan.
Malwarebytes is a malware/spyware remover!!!!!!!
It will not interfere with your antivirus program!!!!
This is the only way you will get rid of it!!!!!!
2 Shivangi // Apr 4, 2009
Go to:
http://www.superantispyware.com
Run a full system scan. Once it completes, quarantine/delete all the viruses/trojans it detects.
Restart your computer. It should be gone. :]
3 Mike R // Apr 4, 2009
Like the first poster stated, go get Malwarebytes and run it. It is fully legit and not another fake one. Go download it, update it, and run a scan. It should be able to catch and remove your problem.
You're going to most likely have to download a program to remove it, and Malwarebytes is one of the best.
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