I installed a 'windows vista update' important update that was released on the 27th may 08. But before I could restart my laptop crashed, not because of the update though.
When I logged back in it finished installing the update but afterwards (and anytime i try now) it hangs at 'Please wait' screen just before the user name entry box appears.
Now the only way I can log back in is using the safe boot mode. I tried all the other modes but they all acted the same way. I tried startup repair from the install DVD but no errors were found. I also tried a restore point but, as usual, the saves i'd made had magically disappeared.
I was thinking if i uninstall the last update it might fix it, problem is in safe boot it says you havent got any updates installed, i tried activating it in services.msc but it wouldn't let me.
Please help, I don't want to restart my whole system again
I've already done that 4 times this year :'o(
In response to the answers i have recieved so far:
- I left the machine running from 8pm til 11am, it still hadn't changed.
- No updates appear at all and restore point won't run within safe mode and using the retail DVD's restore point fix just brings up a 'no restore points' window (despite I know I made one, once I had got my laptop back to were it was before I had to restart it. I learned from that lesson but my computer didn't. I've never been able to get restore points to work completely)
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2 responses so far ↓
1 Steven J // May 29, 2008
How long are you waiting while the welcome screen is on. Reason I ask is that the computer may still be trying to install the update and you may not be waiting long enough. Had a similair problem myself. Try just leaving it and see if it eventually brings up the login screen. Another thing you can try is on bootup you press F8 and I believe it gives you a list of restore points you can try to restore order to your machine.
2 charlie - // May 29, 2008
you can restore to another date just click on it also in the add/remove look near the top for a box that says show updates and see if it's there if not like the other person said it could be still trying to install it
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