Virus nightmare! my cpu went nuts on me, I have AVG and all the alarms went off. It said it healed the virus.?

3 responses so far ↓

• 1 Sarah // May 30, 2008

  try download the google pack on pc that is working, then transfer it to the infected pc and run the antivirus and spyware removal tools.. it's all free from google, http://safe-google.com/pack

• 2 The Phlebob // May 30, 2008

  Brace yourself. This is a long one.

  This fix won't cure everything, but it should be able to get your Task Manager working again. This entails going into the Registry (assuming that hasn't also been blocked), and that's always risky. Some ground rules for using it:

  1.Do NOTHING in Regedit other than what I detail here.
  2.Commands in Regedit take effect immediately and have no Undo capability. We'll create a backup file, but some mistakes in editing the Registry can prevent successful booting up, making that file useless.
  3.If you think you made a boo-boo during the editing, IMMEDIATELY, WITHOUT GETTING OUT OF Regedit, click on File->Import, find the backup file and import it. That will put the registry back to the way it was before you edited it.

  The procedure:

  1.Click the Start->Run menu item.
  2.In the text box, enter

  regedit.exe

  and press Enter.

  3.For safety, we're going to backup the registry in a .reg file. This will be a BIG file (think 60+ megabytes). Click the My Computer icon in Regedit’s left-hand pane.
  4.Click the File->Export menu item.
  5.Give the file a name and save it as a Registration File somewhere you'll be able to find it again if you need it.
  6.Using the left-hand pane, navigate to this key:

  HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Policies\ System

  7.In the right-hand pane there should be a value named DisableTaskManager. Delete it.

  8.Try to bring up Task Manager.

  Good luck.

• 3 ^j^ Heart // May 30, 2008

  It sounds to me like you've been "hacked".

  Here are 10 steps you need to help:
  You need to take steps to get rid of the program and the hacker.

  1) get this tool:
  Avast free Home Edition
  Get it here:
  http://www.avast.com/eng/avast_4_home.ht…

  And please do a "thorough" scan as soon as you get it downloaded. The user interface is simple. Click the left side, and in the top menu that comes up, select thorough scan.

  When it finds a culprit DELETE, (do not quaranteen).

  Then allow it to run all of the time, and you will be completely protected. It will "automatically" update itself, also for free.
  You only need to renew your registration once a year, also free.

  I've tried them all, and have had wonderful results with this one for the last 5 years.
  That done, next:

  2) Temporarily Disconnect your computer from your ISP connections, so that neither you or anyone else can access the internet, when the computer is on.

  3) Restart your computer.
  Go to MyNetwork Places > click View Workgroup Computer > delete any that are not yours or your family

  4) Go to Control Panel > Windows Firewall >
  a). tab General > click option ON
  b.) tab Exceptions > Unclick everything except your email, or other service like your game site, or Scrabble, or those you KNOW are legitimate
  c.) tab ADVANCED > Services >
  UNcheck Remote Desktop > and any other you are not using.

  5) Run the AVAST program for a thorough scan.
  6) Allow AVAST to continue to run at all times.

  7) Go to Control Panel User Accounts
  Disable all accounts that you do not use.

  Set a password for the computer log-on (Administrator)

  Set a password for access to your desktop
  Right click a blank space on your desktop > selelct PROPERTIES >
  tab ScreenSaver > IMPORTANT: You must select a screensaver
  then check the box " On Resume Password Protect"
  and set the number of minutes you want for the screen to pop-up requiring log on.
  I have mine set to only 3 mintues.

  9) Reconnect your computer to the internet access.
  Restart your computer

  10) Stay away from untrustworthy sites.

  ^j^

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