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why can’t i pull up an attachment on my e-mail that has been cleared by Norton anti-virus?

October 24th, 2008 · 7 Comments

I can get the e-mail but not the attachment

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    Tags: Norton


    7 responses so far ↓

    • 1 coka1cola94 // Oct 24, 2008

      cuz it has a virus

    • 2 tierbabex // Oct 24, 2008

      It possibly has a virus. That’s why Norton ANTI-VIRUS got rid of it.

    • 3 Charlie D // Oct 24, 2008

      Your email service will have checked it for viruses also, if it is a decent one, but norton may not have found it, because its naff.

    • 4 B.S.big red dog // Oct 24, 2008

      your filter settings might have to be changed some times it is set so that you cant view due to the graphics .go to tools and check your settings or you might have to disable your pop up blocker.

    • 5 Holy Cow // Oct 24, 2008

      It may be too large or your email administrator or program (Outlook is notorious for this) may be stripping it off. Try zipping it.

      Outlook can strip off mdb, pdf, ect. file types.

    • 6 Ooops // Oct 24, 2008

      Yahoo is still having some problems at the moment. Suggested cures range from Update Adobe Flash Player and Java script to clear IE7 cache, cookies, and browsing history. Different things seem to work for different people. It’s causing attachments to not show, 999 errors where it won’t let you do a particular action and some people cannot send receive delete or move mail. It’s not just Vista either it’s happening to some of us on XP. If all else fails go back to classic mail via this link. http://us.mg1.mail.yahoo.com/dc/optout?script=no click yes when asked do you want to opt out. Hope this helps.

    • 7 L M // Oct 24, 2008

      It may be a corrupted file and Norton contained it.

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