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Why doesn’t Norton recognise spyware, and what’s the best way to prevent and get rid of it?

November 7th, 2008 · 7 Comments

My PC has Norton Internet Security, which I thought was about the best anti-virus software around. Despite this, I’ve just caught malware called ‘Security Toolbar 7.1′, which Norton doesn’t recognise. Having downloaded Spyware Doctor, this shows I also have lots of other spyware that Norton obviously doesn’t recognise either - but to actually get rid of it requires a subscription to Spyware Doctor. What’s wrong with with Norton? Do I really have to pay for additional anti-virus software, having already bought Norton? If so, which is the best? And any suggestions about getting rid of Security Toolbar 7.1 specifically? Any ideas gratefully received!

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    Tags: Norton


    7 responses so far ↓

    • 1 Hello Im a PC // Nov 7, 2008

      no payment needed to remove it here

      This will Remove it!
      Malwarebytes Anti Malware http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol&cdlPid=10896905 FREE EDITION

    • 2 The Phlebob // Nov 7, 2008

      This site purports to have instructions to get rid of Security Toolbar 7.1:

      http://www.pcontech.com/Security-Toolbar-remove.htm

      Good luck.

    • 3 maminhasbini // Nov 7, 2008

      after experience i now believe that avg free edition is better paid norton internet security.

      http://free.avg.com

    • 4 ilknur K // Nov 7, 2008

      Uninstall Spyware Doctor. Try To Help You Anti-Virus Norton Internet Security Download and Scan Use http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentBody;mostPopTwoColWrap&cdlPid=10896905

      SUPERAntiSpyware Free Edition Press here http://www.download.com/SUPERAntiSpyware-Free-Edition/3000-8022_4-10523889.html?tag=mncol;lst&cdlPid=10881361

    • 5 Willy // Nov 7, 2008

      Smitfraud / Zlob trojan removal instructions here:
      http://www.bleepingcomputer.com/forums/topic17258.html

    • 6 Dunbar Pappy // Nov 7, 2008

      Current malware produces misbehavior in browsers, especially from ‘Peer-2-Peer’ file sharing sites.

      When PC’s (personal confusers) misbehave, like pop-up’s, going to unrequested sites, goofy warnings, etc.; one step to help reduce annoying pop-ups & un-requested websites from being displayed on your machine is to
      TURN OFF 3rd PARTY COOKIES.

      INTERNET EXPLORER: Tools> Internet Options> Privacy> Advanced: here check ‘Override automatic….’; ‘Allow session cookies’; ‘Allow 1st party cookies’; & ‘Block 3rd Party Cookies’.

      FIREFOX: Tools> Options> Privacy: here UN-CHECK ‘Accept 3rd Party cookies’

      (OPERA, et al: not sure, check under ‘options’ for this).

      Then, you’ll have to ERADICATE MALWARE with Spybot, Ad Aware, and all available trusted cleaners & Anti-virus software, and suggested
      TOOLS FOR SPECIFIC INFECTIONS listed from other posts in this forum.

      Note: some current ‘rouge’ malware will undo this change, so you might have to redo this step after malware has been eliminated.

      Have nearly ad-free pages when surfing; use Firefox with these add-ons:
      NoScript: https://addons.mozilla.org/en-US/firefox/addon/722
      Flashblock: https://addons.mozilla.org/en-US/firefox/addon/433
      Add block plus: https://addons.mozilla.org/en-US/firefox/addon/1865

      Find many free security tools here:
      http://www.snapfiles.com/Freeware/security/fwsecuritytools.html

    • 7 Anky // Nov 7, 2008

      Well, basically Norton is an Anti-virus Program. Even though it catches some Spyware, but you can’t expect them to give you another Utility (named Spyware) in an Antivirus.
      So, its better if you get some Anti Spyware as well.
      And above all, you need not pay anything for that.
      Plenty of them are available free on the Internet. The best one I know is Adaware Professional. Its free, though you can always upgrade to a Premium Version.

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