When I scan Trend identifies the virus : Cryp_FakeAV-17 but "passed potential threat." No opportunity to clean virus. Suggestions?
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why won’t Trend Micro remove security tool virus?
October 12th, 2009 · 3 Comments
Tags: Trend Micro
Tags: Email Spam Uninstall spyware Security Software Trend Micro Registry Cleaner Pc Tools Norton Nod32 Kaspersky Internet Security Hacked Firewall Computer Security Avg Avast Antivirus Ad Aware Monitoring Software Encryption Backup
3 responses so far ↓
1 liketolisten // Oct 12, 2009
try scanning in safe mode.
2 Sly_Old_Mole // Oct 12, 2009
FakeAV-17 - rogue program - malware.
run:
Free Malwarebytes:
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
Free Superantispyware:
http://www.snapfiles.com/get/SuperAntiSpyware.html
3 arou42 // Oct 12, 2009
Download, install, update and run full scans, in safe mode*, with these programs…
http://www.malwarebytes.org
http://www.superantispyware.com
Then re-start.
If you can’t run a scan, go into the scanner’s folder and re-name the .exe file to something like ‘MyFile.exe’ and try in safe mode again. Some malware prevent the execution of anti spy/mal/virus scans by blocking them by name.
*Note: On start up (before Windows loads) keep tapping either F5 or F8 then use arrow keys to highlight ‘Safe Mode with networking’ click on a user account, enter the password (if you don’t know it, there probably isn’t one so leave it blank) and hit enter/return.
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