I'm having problems uninstalling Symantec Antivirus Corporate Edition Version 10.0.2.2000.It might be because some files are missing and it just won't uninstall and I can't delete the core files or anything.I'm looking for that same exact version to repair the installation and then remove the software properly.Will that fix the problem? I keep getting this error message when uninstalling and then the uninstallation fails :
The file "is not a valid installation package for the product Symantec Antivirus.msi" in a folder from which you can install Symantec Antivirus.
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2 responses so far ↓
1 spywaredr // Jun 9, 2008
TOTAL CLEANUP
1:click tools on the menu bar
2:click internet options
3:click delete files and also tick mark clear all offline contents
4:delete cookies
5:clear history
6:click settings
7:click view files
8:delete the contents if available
couldn't resist the spell check,lol.
be aware the most software will have 2 file names,others more. you need to get ALL the file names so that you can insure a COMPLETE removal [ norton-symantic–avast-alwil,ect ]
ok,the above is a partial answer. some software [ Norton,McAffie,AOL,ect ] leave bits and pieces all over the place. in both temp file folders [ what ! no one told you there are TWO ??? ],prefetch and even the registry.
start,my computer,disk drive (c),temp–open,click view,click select all,delete
BACK out and continue down to prefetch folder
open,click view,click select all,delete
let's check that cookie folder,ok,start,my computer,disk drive (c),documents & settings,your username,cookies
open,click view,click select all,delete
this next procedure is akin to BRAIN SURGERY SO PROCEED AT YOUR OWN RISK!
PRESS WINDOWS KEY [ 4 PART FLAG ] + LETTER r ON KEYBOARD [ OR START–RUN ],ENTER
REGEDIT
GO
HKEY SURGERY
DANGER,DANGER,DANGER !
BACK UP REGISTTRY BEFORE ATTEMPTING DELETION/CHANGES
hkey_classes_root
subkeys:
run down the entire [ longgggg ] list for program key to delete
hkey_current_user
subkeys:
software
run down the entire [ longgggg ] list for program key to delete
hkey_local_machine
subkeys:
software
run down the entire [ longgggg ] list for program key to delete
hkey_users
subkeys:
default & 6 other S keys
run down the entire [ longgggg ] list for program key to delete
I'd also suggest you install Ccleaner & Registry Seeker [ google for these ] and run both those. both have program uninstall sections,check them to insure complete removal of offending programs.
2 Nub Pwner // Jun 9, 2008
Click uninstall and shut your face…
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