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Windows Vista (64 Bit) Unresponsive with Grayish Desktop?

October 2nd, 2008 · 2 Comments

I’m running Vista Home Premium (64 Bit) on an HP Media Center Tower PC.

System has been running fine for months. I do install lots of games and crap from the internet, so I suspected a virus when I started having this problem.

It seems that when there is a lot of disk activity, the computer just stops responding. I can be watching the resource monitor for example while running a virus scan, and everything is humming along nicely, then the disk activity falls to zero, so does the CPU, network etc..

I can’t start any new programs, or close open ones, although some stuff is still movable, and even updating (like elasped time in virus scanner). Eventually the desktop kinda fades to gray; you can see alll the windows and icons, but its all faded black and whitish… The only way to reboot is to use the power button.

This is happening very often (like after an hour of use). I have run virus scan and found nothing (both Free AVT and Norton Trial). I have also run PC-Doctor hardware diagnosis included with my HP; I don’t know if this could be a hard drive or disk controller hardware issue? The scans came back ok except the SMART Short Self Scan never finished (Not sure what that means!).

I’ve searched for others with similar issue and not found anyone… Help!

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    Tags: Vista


    2 responses so far ↓

    • 1 theatermouse // Oct 2, 2008

      My old laptop with Windows XP did that. We took it to a firm that specializes in computers, and they told us to get a bigger hard drive. We copied all the old data onto a new, much larger hard drive, and that has worked so far.

    • 2 David R // Oct 2, 2008

      http://www.microsoft.com/atwork/getstarted/speed.mspx?wt_svl=10073XPHa1&mg_id=10073XPHb1

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