I forgot to tell everyone that I can not get past this message afer rebooting my computer. So I have no access to opening internet explorer or downloading. Does anyone have any other advise?
More info to give. This is not my computer! Inlaws! I have tried to system restore, restore to an earlier date, everything except a factory restore which would wipe out all info. Vista offers int their program a repair option, but this vista program was preloaded onto the hard drive of this dell computer. they do have a dell/vista disk but it does state that by installing this disk will return the computer back to factory condition losing all programs that have been installed. Is there a way to download from another computer and installed a program to fix this? how do I get the computer to recognize this new program from a disk? what steps (I'm a dummy if you have not figured that out yet) should i take, please lay it out to me like I'm 2 years old! I appreciate all the helpful advise so far.
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1 response so far ↓
1 Jerry J // Apr 3, 2009
Boot into safe mode and roll the system back to an earlier restore point
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