I answered questions to validate my identity, (birthdate, country and postal code) Got message that password could not be reset online and to reset I needed to contact customer care. I have done that. Found # to call and the man I talked with said I needed to write account security, but would not tell me why. I wrote them and still have not heard back. I had a personals ad that I could not get to, so I created another one. Got e-mail from Yahoo saying that is against their policy. I had no choice since I could not get into my original personal because my password was not accepted.
I have no clue what to do at this point. I am tired of the automated responses from Yahoo. Anyone have any suggestions what to do next to get them to help me?
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3 responses so far ↓
1 Taylor S // Jul 24, 2008
make a new address
2 Proud Kentucky Girl // Jul 24, 2008
Try this link if you haven't already!
https://edit.yahoo.com/config/change_pw?
Good Luck and Hope this helps!!!
Here's other links
http://help.yahoo.com/l/us/yahoo/mail/classic/account/account-03.html
Also on sign in go to where it says forgot password and try to create a new one or change it to that one.
3 somebodycares96 // Jul 24, 2008
when your makign ur new account did you use the same last name and address and old email? if so juat put in a diffrent last and ur friends or parents address and …..well maybe u can use the same old emai…..
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